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From large call centers to emergency dispatch centers, read more about our past work. >>
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Call us at 203.287.1576 or contact us online. >>
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In a mission critical environment when every call must be recorded, Northeast Telcom, LLC offers the most advanced total recording platforms available in the industry today. From traditional PC based recording hardware to software only solutions.
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Dynamic Instruments Reliant
State of the art Digital Voice Recorder that combines the latest in Microsoft's operating systems (Windows® 2000) with many new features and functions including: 8 - 196 channels per chassis, Caller ID, MF, Call Classification, Analog and Digital recording, Fast Search Courier, AutoRECOVERY and media REMASTERING.
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Dynamic Instruments Call Safe
The CallSAFE for DI RELIANT® is available starting at 320GB to 2,240GB of storage. Users can quickly locate calls from months past without handling media discs or leaving the convenience of their workspace or environment.
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Dynamic Instruments - The Vault
A low cost full time recorder, using Windows® 2000, maximum of 32 channels per chassis, Caller ID, MF, Call Classification, Analog and Digital recording, Fast Search Courier, AutoRECOVERY and media REMASTERING.
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Cacti Focus
FocusRecord provides your enterprise with a highly reliable server based recording solution. FocusRecord continuously records, archives, stores and provides high-speed access to thousands of hours of customer interactions. FocusRecord allows for multi-user access capabilities allowing playback of voice and screen sessions and real-time monitoring of any agent, by any number of supervisors. Simply stated, it records all transactions or conversations made by any agent or trader in the contact center.
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Total Recall
Automatically capture and securely record all phone or radio conversations, which can be recalled whenever verification is required. Total Recall can also be used as a training and evaluation tool for staff that regularly conducts business with customers by telephone and two-way radio. 1 to 16 Channels. $190 to $7740.
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Call Recorder IP
Digital loggers are available in single channel multi function CR-1390 and four channel phone line recorder CR-1394 versions that record your conversations automatically on an internal hard drive. They will connect to a LAN for remote monitoring and call transfer. The CR-1390 can function as single line answering machine and phone.
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Soft Call
Turns your PC into a Voice Logging Recorder. Record telephone calls directly onto the hard drive of your PC. Each gigabyte will hold 240 hours of conversations. Available for use with either the microphone or USB port on your computer.
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